Security of your account

The security and integrity of your account and details is at all times your responsibility.

You are required to take all reasonable and appropriate measures to keep secure any and all information and details regarding your account with Vitality Plus Australia Pty Ltd.

Vitality Plus Australia Pty Ltd will at all times maintain what we believe is the best available security and confidentiality standards and conditions to secure any and all information and details as provided by you.

Credit Cards

Any man, women, persons, entities and parties using a credit card or other facility to make any form of payment to Vitality Plus Australia Pty Ltd is required to do so with the full permission and authorisation of the responsible card holder or duly authorised man, women, person, entity and party.

Vitality Plus Australia Pty Ltd uses Stripe and PayPal for it’s payment options. Any man, women, persons, entities and parties using a credit card or other facility to make any form of payment to Vitality Plus Australia Pty Ltd agrees to the conditions of use as per Stripe Security or PayPal Safety & Security as applicable.

SSL: keeping your transaction secure

When you purchase online from Vitality Plus Australia your transaction is secured using the latest online banking technology, Secure Sockets Layer (SSL). This technology encrypts your transaction information before it is sent to our online payment gateway, using the highest levels of encryption available (256 bit) in an online retail setting. When the webpage you are on is secured using SSL, a small lock or key symbol will appear in the margin of your browser window indicating that SSL encryption is activated (the location and appearance of the symbol will vary according to your browser and operating system). “http” in the web address will be replaced by “https” – “s”indicates security.

Credit Card details are not permanently stored on our transactional systems. The card number is stored until the order process has been finalised, after which time it is deleted from our system. Consequently, you will need to enter your credit card number when you select online credit card payment for each new order.

Protect your passwords.

If using a public computer or terminal, always log out when you complete an online session.

• Keep your passwords private. Remember, anybody who knows your password may access your account.
• When creating a password, use at least 8 characters — a combination of letters and numbers is best.
• Do not use dictionary words, your name, e-mail address, or other personal information that can be easily obtained.
• It is also recommended that you frequently change your password. If you need assistance with this, please contact us.
• Avoid using the same password for multiple online accounts.